AVOID Store may be well presented but staff are too interested in you leaving a positive review. Bought a sofa from looking at one in the store. The seating was very firm and the back cushions were full and firm. Sofa arrived and was a poor imitation of the sofa which was on display! Send an email and got a generic reply. Rubbish customer services and laughable information to push and plump cushions, even intimated it was like "curtains" when they are new, the creases need to drop out. What a load of cobblers. Luck that we purchased on credit card as you can claim through card company via Section 75. The card company will refund you, and the process was quick and easy. If on finance, cancel the payments. If debit card claim at your bank with chargeback. Unfortunately with cash you will not find it so easy. Products are misrepresented and what you see in the store is not what you will receive.