I paid for my settee in full at the Rotherham store they were very helpful can't fault the staff was going to buy another not a chance now, wouldn't touch them with a barge pole, I was told by the delivery men to say they had used the red sling which they did not the quality of the settee is rubbish only had it a month AVOID. AT ALL COST have it on finance if you buy one then they will have to take it back having my leather heated up was a joke they are not interested should have bought one from my usual store, would not replace it they said it was transit damage so it should have been replaced, if you have any problems with your settee from sofolgy GET TRADING STANDARDS INVOLVED SIMPLE BUYER BEWARE £50 compensation a joke