BY FAR THE WORST!! i always thought sofology was the best place to get a sofa.. i was so wrong... firstly it came after 12 weeks, was really faded in the places it would of been faded like head and seat.. i rang them about 20 times as they kept blaming everyone els, it was like my £1700 sofa was an ex-display or something,, they reassured me is wasn't, then the out come was sun damage (1 day into delivery) my lounge dont evan have sun light.. so they stated we have put the sofa outside (in march) England hasn't got nice weather in march... then actually looking at the sofa there about about 10-15 threads that was hanging out.. the people who came out just cut them of with scissors... im sure this will make it worse? our poofy we got was missing 1 little rubber thing to stop scratching and stuff on the floor.... i didn't notice this until 1 week down the line i have a huge scratch on my floor thats 2 weeks old!! im totally fuming by then.. the damages department offed me £50 pounds for this damaged... and that was it.. i cant not say enough do not go with sofology!!! there was sooooo many other issues but im bored of writing now. just everyone stay away .... terrible communication bad sofa.... avoid!