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Barbara Butterworth
We had a bad experience with DFS got a full refund and went looking for a replacement suite ,so we went to Sofology,little did we know it was owned by DFS ,the leather suite we bought was over £2000 and 6 months old and the same again sub standard furniture from China seats sinking its a recliner so the cushions are fixed and you get told to plump up the cushions ?? how do you plump up cushions that are fixed then they cancelled my complaint 1 hour and 45 minutes after we phoned them without even coming out to see the couches .We are absolutely disgusted how can these companies sell this rubbish furniture in our country and charge a premium price for substandard furniture, please take not and do not buy from Sofology or DFS.I can't give them no stars if I could I would avoid ,avoid ,avoid ,or you will be sorry, we are, at least DFS came out to see the fault , Sofology fobbed me off without even coming out to see the fault,beyond belief.
5 years ago
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Sofology has a 1.2 average rating from 1,647 reviews

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