Totally agree with the other reviews, the £2500 corner suite we chose in the showroom (Gateshead Metrocentre) looked really well made and felt very comfortable. The one we received does not look the same quality- leather is full of crinkles and mis-shaped and the seat cushioning appears to be sagging (we even paid extra to upgrade the leather). I questioned the crinkles on the sofa during delivery/inspection and was told they would ‘fall out’ as it was just how it had been stored......this has not been the case. 100% I wouldn’t buy from them again, I don’t know what the situation is with a DFS merger/buy out but i’d be wary, I’ve had sofas in the past from DFS and they have been ok, not great but certainly better than sofology, I’ve also had sofas from SCS which in my experience were the better of the 3.