The issue that I have experienced was: About now few months ago I order a sofa bed with the sellman after been waiting for more then 6weeks I received not the sofa bed but just a sofa . I was dealing with the customer service and they told me was it s was mistake and they will send me the sofa bed but i need to wait another 6 weeks . After 8 weeks the new sofa arrived but this time couldn't pass the front door so they took the sofa back Until now I keep calling every day to find out a solution but they are saying we call you back but they never do I just want to write a review to be aware of the very poor customer serice and delivery you can find much better price wise and less stress.