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DavePowley
Avoid Sofology at all costs, poor quality furniture using cheap materials that look really good in the showroom. The seat cushions on our 18month old suite have softened meaning it is now very uncomfortable, we bought a suite with firm cushions due to back issues. Sofology are not interested, natural with usage according to them, was sent a cheesy video showing how to 'plump' them up again, not possible with this suite, £3.5K not well spent. Chair arm has already been repaired, engineer showed me inside made from cheap wood and hardboard. Recline mechanism has now gone faulty too, been advised parts will be 10 - 14 weeks for delivery. Local firm can repair much quicker.
5 years ago
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Sofology has a 1.2 average rating from 1,647 reviews

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