Please do not purchase from Sofology, also do not do your review until you have used it. Our sofa delivered beginning February 2020, within weeks fabric puckered and foam sagging, have picture of this with date, have complained and had a visit from technician seems there is not a problem? We have been advised to 'dress' the sofa regularly? Get on your hands and knees on the floor,and push the overstretched material back and to the sides, sit on different parts of the sofa? Really? So we have and yes when you sit back on it it puckers again, also difficult to sit on different parts of sofa as where it has sagged you are then sitting on an uneven base which tips you to the side. Several emails to sofology barely acknowledged,the contents, advised continually they go by the technicians report which states there is no problem, no acknowledgement that there is a problem and their customer is unhappy. Following every one of their emails stating there is no problem I am then advised the case is closed when clearly they can see I am unhappy. I have never complained about a sofa before and have had many over the years and this is by far the worst experience made worse by the non existent customer care approach. I do not wish anyone else to have this experience so please avoid as once you purchase that seems to be the end of it. I will attempt to upload a picture of the sofa two months after delivery.