Bought 3 sofa's back in January to the value of nearly £3000 which we paid in full. They were due to be delivered in April. Lock down came, so understandably there was a delay. In June i started to ask when they would be delivered.....I constantly chased them with phone calls and emails. But nothing re-delivery date. In July I then asked for refund if they could not give me my sofa's. All of this time they were holding my money that I had paid in full in January. Once we reached August I then proceeded with a 'section 75' on my credit card to try to get my money back. Then they agreed that they would refund me. 7 months later..... I'm afraid I wouldn't buy from Sofology again. I have had no apology the delay in giving me back my money or explanation as to why I didn't get my sofa's that I was hoping to get.
4 years ago
Sofology has a
1.2
average rating
from
1,647
reviews
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