I have been wanting a Dale of Norway Peace sweater for so long so this year I decided to splurge a little. What a lovely treat. The sweater is absolutely beautiful and fits perfectly, very flattering. Size,,,,,I am usually between a medium and a large (8-10 in numbers) I am 5' 6" and about 165 lbs. , depending on the brand and how I want it to fit. Based on the other reviews, I ordered the large. Perfect. Just enough room in the sleeves so you are not struggling to get it on or off. Gently tapered at the waist and falls at the lower hip level. I could wear a thin layer underneath such as a camisole or turtleneck base layer. It does not look boxy. Fantastic with jeans or black leggings and boots. With respect to customer service, I was missing a small item in the order. I called and they could not have been nicer. Order was immediately rectified. Will order from them again, maybe even treat myself to another color in the future ;)