I had a problem with the gas boiler ,no hot water and no heating. I found the phone nb for TeamHeat on the internet I called to ask in this matter. After a few min , Paul called me back becuse He was busy. I explained what the problem was and He put me on the list for the next day. After checking the cause of the gas boiler. Paul explained what the problem was. Unfortunately it had to be replaced with a new one. He suggested that we could make an appoitment for the next day, even though it was Sat. Paul called me on Sat morning and told me what time he would arrive. Paul was on time , which was an important to me. The exchange lasted until 6 p.m Since then new gas boiler was readu to use. I was pleased with Paul’s service. I definitely recommend TeamHeat becuse Paul was wordy and completed the task 100% Thanks Paul !