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Stubbsy
Well I buy most things online and I had high hopes for this order. I ordered several items for my sons birthday. On arrival one of the tshirts is damaged. I emailed straight away with a photo. I now have to print off the returns label, package it up, drive 6 miles to my nearest post office and then they will give me a refund. When I asked about anything as a good Will gesture they said No. When I asked to speak with the owner, they said they don’t do that. The least they could do is sent an alternative tshirt without damage and offer my postage to be returned. Needless to say with this terrible customer service I won’t be buying again! And my son missed out on a tshirt for his birthday today!
5 years ago
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Terraces has a 3.9 average rating from 28 reviews

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