Do Not Use the fragrance shop. Customer service and delivery is disgusting. They did not send all of my order which was for a gift and then they tried to blame the courier for their mistake. The box was fully sealed which means it was their incompetence that caused the issue not royal mail. They asked me to send images and fill in forms which I did only for them to request more. They are ridiculous and petty. The issue still hasn't been sorted which caused disappointment because it was a gift. I don't have time to mess around with obsolete companies like the fragrance shop uk. They just need to go as they are not worthy of any customers and they will never ever be recommended. Very unhelpful staff with zero people skills. This company has made me jump through hoops to try and get this sorted and they are even worse on the phone (as you can't even get through) than they are by email or their ridiculous so called live chat which is disgraceful. Avoid them at all costs as there are much better companies out there with excellent products and customer service. I do know that sometimes issues do happen, but it is how they are dealt with that counts and thefragranceshop.co.uk is absolutely diabolical, They have no idea how to run a business which is why they shouldn't and don't have customers. It’s when an issue happens, you can see the company for how it truly is. The Fragrance Shop has very clearly shown they are not a company to be used ever. Avoid!