Looks like I am not the only one who has fallen fowl of The Fragrance Shops devious ways regarding gift cards, I have received two gift cards and on both occasions I have had issues. I am owed money on the last one because they couldn't fulfill an item on my order at the beginning of July to this day I am still unable to access the balance refunded to a gift card (all bit only last week and half of it being my money paid by Paypal). The Fragrance Shop are illegally keeping peoples money and hoping they will give up and you can pocket the extra from the Gift card. DO NOT BUY GIFT CARDS FROM THIS COMPANY