Wrong item and refused replacement I do not want to even give this a star. I place an order for my mums bday, i ordered a gift. a week later i got the totally wrong item, 1. missing my mums bday and then she was leaving the country 3 days after i received the wrong item. I wrote and then called the shop asking to get the item replace immediately they insisted i get the item returned they will process a refund before given the right item. i explained to them this will take a long time and i need the item quicker than that but they could not help and insisted i still return or find a shop which was no where near me hence ordering the item online in the first place. highly highly disappointment with the service . will never use this site again because it shoes you are not dependable at all. disappointment no helpful person at all. and i am going to go to every review online and report this. not a happy person at all.