This is an appalling company clearly ripping off customers left, right and centre given the reviews. Ordered goods 2.5 months ago and still not received goods or a refund. I have reported them to Trading Standards. Their customer service just sends out standard responses with no solutions or willingness to help. Waiting times on the phone are 1.5 - 2 hours so there are clearly a lot of unhappy customers. DO NOT ORDER FROM THESE COWBOYS AND GO ELSEWHERE!!
2 years ago
The Fragrance Shop has a
1.5
average rating
from
204
reviews
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