Appalling experience from the Xmas Temp. Popped into the Aberdeen, Union Square Perfume Shop on Saturday, 16th November. After smelling various testers for Tom Ford, I decided which fragrance I wanted and the helpful chap explained there was a 25% discount on both the Tom Ford gift set and the YSL MYSLF gift set. I asked when the offer ends, and the chap checked, verified and confirmed it did not end until close of play on Sunday 17th November. Sunday 17th I popped into the Perfume Shop, saw the young chap who served me the day before and explained I was there to pick up the two gift sets as discussed, only to be told the Tom Ford gift set was no longer in the offer. I was stumped. He apologised and said he knew he'd made a mistake, but there was nothing he could do about it. I asked the chap who the manager was and if they could rectify his error, to which he informed me he was the acting manager and the best he could do was offer a 15% discount instead of the 25%. It was a start, but that was still a significant shortfall, had I been advised to complete the sale the previous day. At this point my conversation with the acting manager was rudely interrupted by a young girl, who was simply repeating what the acting manager had informed me of, to which I asked if she was a manager and if she could help, to which she replied "I'm just a Xmas temp", who had a different manager, managing her, who also couldn't help resolve the predicament the young chap had placed me in. I told the Xmas temp wanted to continue my conversation with the acting manager and was told by the Xmas temp she no longer wanted to serve me and told me to leave the store. She was not serving me, the acting manager was and to my complete astonishment, he told me he now agreed with his Xmas temp and that he no longer wanted to serve me. I will stress, at no point was there any shouting, raised voices, unpleasantries or hostility, except from the strange intrusive behaviour from this young girl who was a self introduced Xmas temp! I am truly astounded at the behaviour of this Xmas temp and to think she can turn away a single transaction of a few hundred pounds is scary, for you as a company. If that is how your Xmas temp behaves with such a simple query, I dread to think how much business she will turn away for you.