Total conmen. They continued taking orders when going in to administration and have continued afterwards. I sent a lot of the items back that i bought using their returns via Hermes. No tracking number provided, just a QR code i had to scan at the parcel shop and print off the label using their machine in store. I have waited two months and heard nothing back. When following up about returns they are requesting the receipt from the parcel show as proof of return despite having QR codes, downloading a label in the shop and them scanning it in. Nowhere on their site at the time of return did it state the proof of return would be the receipt from the parcel shop. They are still taking orders and not processing returns which should not be allowed. AVOID