Poor!
I ordered three items from TM Lewins website and because I was on a bit of a tight schedule paid the extra for next day shipping, the items arrived the next but two of the three items were incorrect. I tried with absolutely no success to find a number for customer support, you have to email them. So that’s what I did explaining I needed a quick resolution. However I reordered the two wrong items to be on the safe side again paying the extra for next day delivery (those two items arrived and are correct)
I set about sorting a return for the two incorrect items. No paperwork was included with the ordered items so you have to download a form on the tm lewin site which is a bit like finding the lost ark then arrange collection via Evri (Hermes) that was supposed to happen yesterday, but nope! the box is still in the porch and I’m 90 quid out of pocket until it gets sorted.
All in all a really, really poor shopping experience.
2 years ago
T.M.Lewin has a
1.7
average rating
from
90
reviews
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