In late December 2017 I placed two orders with this company, both on the same day. One order arrived on Jan. 13, 2018 and the following order -- placed on the same day, reputedly shipped on the same day -- has never arrived. I have corresponded with this company minimally three times and the response has always been the same: "wait." It's Jan. 24,2018 and I'm still waiting. What's worst is that the company doesn't track its package due to a low weight. It only "tracks" whether a package is shipped or not. Once shipped, it has no idea where the hell it is in the "process." I wouldn't call that a good business practice, but who cares, clearly the customer service department doesn't.