This review refers to the Trailfinders travel agency, not the Safari itself or the company who runs it.
Awful experience. We spent almost 6 days out of a 14 day vacation stuck in airports and crappy airport hotels. A waste of time and money (because they did not cover our extra expenses, of course) that could have been avoided had they booked the flights we asked in first place (we even offered to pay for them ourselves on top of the vacation package) A travel agency who won't even book a flight? What is the point? And, by the way, the seven-day safari in Kenya is actually only five days. Day one is spent stuck in one of the worse hotels we've ever been to, without even an outdoor area! and Day 7 is spent driving back to the airport. I've never dealt with such an incompetent, dismissive, disrespectful and deceiving company. Do not recommend.
1 year ago
Trailfinders has a
3.3
average rating
from
30
reviews
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