In August 2024 I requested that Trailfinders erase my personal information, they refused to do so. I understand travel companies may retain this information for 3 years so I then requested they look to erase as much as possible, anonymise remaining personal information where possible and pass my request on to the third parties which they shared my information with. These third party tour companies (selected and in business with Trailfinders) did not prove to he trustworthy in my experience. This was a fair and reasonable request considering the circumstances. Trailfinders again informed me by email that they have not attempted to action my request or accept their responsibility. I am not satisfied with their customer service.