No reserved seats on our £5500 special holiday!? We booked a celebration holiday in St Lucia in Feb 2017 with TrailFinders who failed to reserve our premium economy seats on Virgin Atlantic both out and back. Consequently we had no confirmed flight bookings until 48 hours before on way out and 2 hours before on return flight. This caused us both high stress and unnecessary time spent trying to resolve especially in St Lucia for return flight. Lots of apologies and a token compensation voucher off next holiday!! ...which we will NOT now be taking with Trailfinders??