I used this company for many years from the mid eighties and spent a lot of money with them. I sold my company (replacement windows) in 2017 and out of the blue in 2019 I get a demand from TP for monies owed by the new directors who took the company into liquidation. Their argument is that they have found a personal guarantee signed by me back in 2006!!! So, all the fluff on their website about family values and moral trading is just that, fluff! TP's credit control department tells me they never take action against Directors who are no longer associated with a company who owe them money but in my case their legal department are doing so. Here's my suggestion to you all. Check if you have what looks like a personal guarantee with them (Beware, it might not look like a Personal Guarantee!) and tell them you want it removed or else you are going to cancel your account.