I have been using Trustedhousesitters for over 3 years. But be aware if you run into a problem you are on own. I wanted to cancel a sit because getting a weird feeling about the woman. Did change the new dates we agreed upon. I'll do it later. Or I forget. Then friend was going to stay a week at the beginning and end to show me the house. Granted it was a separate unit.But originally she was going to have her mother me meet. Then it was all FaceTime you show the house..which I hate and don't have find for. This sit was way to complicated for me. Tired of the back and forth and no follow through on new dates.This sit is two months out. But trustedhousers doesnt care. They will answer an email. But phone call forget it. Only the owner can cancel and she's not because she told me..I'm not the one who canceled. If you are going out of the country for a long sit the sitter needs to feel comfortable. I have done several very successful housesits with excellent reviews. No they don't go perfectly. My last sit I had a boil water order for 8 days with 5 long haired cats. The owners were lovely and knew I could count on them for communication. This is key when doing a sit. I could go on and on about the many experiences I have had. This site doesn't value the sitter. Owner over the sitter. Company is not what it was when I joined. I travel all over US and used to tell people sign up for your pets. But not now. I don't know what is going to happen as I am done communicating with this woman. She has premium membership so possibly she will get money . I know she mentioned one sitter leaving early. Wish I had never thought it's probably ok. I have enough repeats on housesits I can go on my own or join another housesit company For now I will continue on knowing I will get no support.