I took a premium membership after more than 6 months using the platform because we were doing our first international petsit. I received an email from THS 1 week before our trip saying : "be sure to have a return ticket" and all these kind of information. Don't you find it's too late ? Our trip and petsit has been booked since 2months+
Also, we had a pet parent cancelling while we were all in the house, and we did not have our money back for the alternative accommodation we had to find last minute... And this sit was cut in 2 part, and the second part will not be reimbursed either because their T&C is that to have your money back for accommodation, the housesit must have been cancelled between 14 and 1 day before the actual date...
So one day to the other you could get kicked out out of the blue with no roof over your head. So in 2 months, because of this kind of experience we spend 2000€+. So please home owners stop thinking that housesit is free of charge, because it's also money, expensive energy, and loads of organization and insecurity!
I don't even take in consideration all the time we had to throw away bad food from the fridge, and re-buy the items in order for the owners that they don't think we ate it, but because it has gone bad! So you do the groceries twice, for you, and for the home owner when they come back, because if you finish a can of mayonnaise in which there's is only one teaspoon left, then you buy it all new, and you leave it in the fridge...
Be lucky if you have everything in good shape to do the cleaning, and that regular products, toilet paper, spices etc are not empty when you arrive, and that the house is clean, otherwise you would be considered dirty because the homeowner does not remember how the house was, and you can't remember after a 3weeks trip or even less...
So again, lots of organisation, cleaning and attention to the pets and house, it's not a holiday AT ALL. I can't understand people who thinks housesitting and petsitting is a holiday, it's not. Like someone said below, it's not free, you're paying with your energy, stress, unsaid stuff, and your time... It's at least a half-time job.
Forgot to mention that the stuff is charming but yeah, they don't resolve anything...
Also forgot to mention that they don't even verify a listing offering a housesit in a private island... Which I talked about in my first sentence above... we ended up not being authorized by the new manager of the island because of liability and hurricane. And although the home owner was a delight, we had to stay in the mainland, just in front of a construction site, so constant noise all day (do I have to tell you that in an island, we don't have double glazing, and no windows at all but louvres with mosquito nets...? So the noise is just like being part of the staff of the construction site, despite the luxurious location...)
So again, no insurance, no holiday because we cannot take care of the dog and do long walks as we wanted and were told, so us + the pet are sad. Do I have to tell you how much it all costed?...