Awful and incredibly aggressive toward Housesitters. I regret recommending it to friends because one immediately commented about censorship and overly stringent/controlling measures. I did not feel they had my best interest in mind and felt increasingly uncomfortable as a "Sarah M" proceeded to inform me that asking for assistance with transportation costs is in "violation of our code of conduct and could jeopardize your membership with us". For any additional transportation costs or special requirements; i.e. if a sitter had to drive a pet to the vet or was asked to drive a pet for a daily one hour hike with an additional hour and a half commute+prep time, one would assume they would be compensated. Unfortunately, that does not seem to be the case here. Any attempts to come up with a flexible solution is aggressively blocked.