After being a loyal customer of various Ubisoft game series for a number of decades, I am now completely distancing myself from this developer. I suggest you ban this developer as well. I am a real gaming enthusiast and have all the gaming consoles from the past to the present. That's why I also enjoy continuing to play older games. Ubisoft is completely missing the point here. It concerns the game The Crew. After 10 years, Ubisoft has decided to close the servers. I fully understand that the servers will not remain open forever. However, they have made the game completely unplayable and terminated it. While you could simply play the game in single player, this is absolutely not necessary. Since I purchased the game on three different platforms including the DLC, this feels like being robbed of my hard earned money. As if this problem wasn't bad enough, the customer service also appears to be completely worthless. I presented this issue to them and asked three simple questions: 1) How come you don't just make the game available offline? 2) What other games are you going to terminate this way? 3) How will you compensate the disadvantaged customers for this mismanagement? After sending ten messages back and forth, customer service failed to respond to these questions and I gave up. However, I am considering legal action, because I suspect that this mismanagement is incorrect. In short, it is better to stay away from this developer, because they do not take you seriously as a customer and steal what is rightfully yours.