STAY AWAY FROM UBISOFT PRODUCTS, AS UBISOFT REFUSES TO ACKNOWLEDGE / TAKE RESPONSIBITY FOR GAME BREAKING BUGS.
I purchased Assassins Creed Odyssey for PS4. The game started off good, but after a couple hours I ran into a game breaking bug. When trying to leave the first area I kept getting a message indicating that I can't leave Kephallonia until the game is fully installed (google can't leave Kephallonia and you'll see this is a common problem with no real fix).
I've confirmed that my game is fully installed. I've contacted customer service at Ubisoft and they provide generic troubleshooting tips on how to resolve the issue (starting my PS4 in safe mode, rebuilding my database, etc.). I've attempted every "fix" they've recommended and requested that they provide me with a new copy or digital copy of the game since it is well out of the refund period from the store that I purchased it from. Ubisoft refuses to accept responsibility for this issue with their game or help in any meaningful way. Instead, their only recommendation is to have Sony or the vendor that I purchased the game from resolve the issue.
Additionally, when booting the game up, a message more often than not comes up indicating that the disc is dirty or damaged, when the disc is in perfect condition (again, if you google this, you'll see this is a common bug with the game as well). This issue is resolved by shutting down the system numerous times and crossing your fingers that it works the next time. Great "fix".
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