DO NOT AND I MEAN DO NOT GET ANYTHING FROM THESE GUYS!! Two faulty generators one with a broken bracket and a second with a server petrol leak! It took countless attempts to finally get through to the correct department... it took 3 days to get through! When I did finally get through I was promised a collection and a replacement to be sent out straight away decided to call in the morning to find out that they had not received a confirmation email from TNT... should you not call before promising a customer that this will be done today? Once I finally received the second generator, as stated above the petrol was literally pouring out! Rather than them arranging a collection they asked me to take the petrol tank off (if I had done this the item would have no longer been in warranty, NO THANK YOU) once again I had requested them to come and collect which I was advised someone has been sent out and to then get a call at 5 saying it has been missed once again!! I have asked for a full refund and I am still awaiting to receive my money! I have reported this directly to eBay who are now following it up! If anyone has any sense take this all onboard.... I have left this review on every trading platform that these guys sell on...