Worst courier company I've ever known!
Lost my parcel 3 times in their own depot, then left it in a "safe place" for the recipient but forgot to leave card saying where the safe place was.
Now they tell me the driver was an agency driver and has left and to submit a lost parcel claim which I did and they rejected it despite me providing all receipts and them acknowledging it was their fault!
If you speak to customer service on the phone they just advise to email, no managers available generally just don't care at all.
I'll never use them again.
6 years ago
UK Mail Group plc has a
1.4
average rating
from
12
reviews
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