If you're considering using Vayama Travel, stop right there. My experience with this company was nothing short of a nightmare, and I urge everyone to steer clear of their so-called services. Here's what happened: My flight was canceled, and Vayama never informed me. I only found out by sheer luck a week before the scheduled departure. This could have completely derailed my travel plans. When I tried to contact them, it was an exercise in futility. Their awful chat system consumed over ten hours of my time across four days, with absolutely no resolution. Despite their repeated promises that someone would email me to confirm my flight, nobody ever followed up. Their lack of communication and customer service is not just frustrating—these guys are dodgy and I question the legality of their opperations. The stress and financial impact they caused me far outweigh any perceived savings. Take my advice: Avoid Vayama at all costs. Even if it looks like you're saving hundreds of euros, it’s not worth the risk. This company operates with blatant disregard for its customers and seems to function like a scam operation. Spend your money elsewhere and save yourself the trouble.