JUST SHUT DOWN THE STORE INSTEAD OF MAKING PEOPLE EXPERIENCE BAD SERVICE FROM YOU. I ordered a petite coat in size 10 as this is my usual size, but the coat was really small for a size 10. I have a superdry coat which is size 8 and fits me snug and a Oasis pea coat that is size xs and fits me snug. So I contacted customer care team and explained the issue and asked if I exchange the product for a size 12 will can i get the item from the original price I paid for the size 10. Customer care responded with "Unfortunately, as the coat did not have any actual manufacturing/visible faults and was simply too small we are unable to offer a discount if you were to return your current item and re-order. I apologise for any inconvenience caused." You might as well shut down your store down after seeing all the bad reviews you have. Disgusting.