I have been a customer of Wallis for years nd was always happy with the service provided however now not being able to contact a customer service adviser directly has damaged my perceptions of the company. Without social media you are stuck, you have left out a section of your customer base in this respect those of us who do not use social media. Surely you could also provide a customer service email address where customers could make contact with you on your website. I am wanting to gain a refund on next day delivery charge as your courier did not manage to complete the transaction in the time frame and I cannot communicate with you which to say the least is very frustrating.