Too long a story to put on a review but short version ordered 2 items online paying with Gift cards I received from my family & partly by debit card. Received conflicting emails telling me that the items had been delivered in store & same day email telling me items were out of stock. No mention of refunding me so eventually had to phone to try & resolve. Eventually received an email refunding gift card part but not in full. After emailing received debit card refund but the reply adding refund onto a gift card I didn't possess. Put this down to experience as not a large amount but it's the principal! After all this discovered one item had been delivered to the store but even when I went in they couldn't find it.