Please don’t shop here online. Unfortunately I had ordered a bracelet for my mother for Christmas. For starters, I selected gift wrap and gift box at checkout and then it was sent without it. I then saw that the bracelet was basically a child’s size so I thought I’ll contact them about info on how to return as the item had not been worn. I signed into my account and went to the contact page only to find that it would not let me contact them as my order number was “invalid” even though I was holding the invoice and it matched the order number from the email. It also turns out after researching a bit more, they don’t offer refunds, only store credit. Please please please do not buy from here. First time shopping with them, won’t be returning.