On holiday in Blackpool with my husband for our first wedding anniversary and my husband wanted to buy me a ring to celebrate our anniversary went into 2 branches of warren james in Blackpool and they staff where not very helpful at all didnt have any rings in stock in my size apparently said they where having an issue with stock picked about 5 rings didnt have any of them in eother store got asked 2 come back the bext day because they should have a delivery to go back and be told naw we didn't get a delivery i eventually went to another retailer found the perfect ring where the staff where more than happy to help me and my husband