Worst experience ever. Purchased an engagement and wedding ring set that I decided I didn’t like so took it back for an exchange the following day. The sales girl refused to exchange it even though a poster in store clearly said I had 14 days for exchange. After a fuss she then refused to try and locate the ring I wanted to replace it with, even though I’d been told (by another previous sales girl) that it was available but would need sourcing. She finally placed an order for it after confirming my ring size. Guess what? 6 weeks later I received it in a larger size. Fed up at this point, I kept it, so as not to waste any more time or energy. Within two months of wear one of the diamonds has fallen out. If you’re reading this, save your money and head and shop elsewhere!
5 years ago
Warren James Jewellers has a
1.8
average rating
from
189
reviews
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