Initially seemed great. Purchased 2 pairs of earrings, 1 to wear and one to take away. Within minutes my ears are swollen and on fire. Straight back the shop to return the unworn pair (20 mins after purchase now). Manager pointed to the returns policy stating well if you can read..... goes on to explain some crazy scenario of why I can be lying. Implied twice within a minute that I am lying. I get the policy but surely common sense and her being a store manager would have some standing. Yes I swore at her and left and I certainly will not be returning. I have to add that these "sterling silver" earrings is questionable. I have never in 38 years reacted to true sterling silver, only high content nickel. Popped and old piece of sterling silver on when I got home and guess what, no reaction!!!!