I bought a pair of white gold earrings on Saturday morning which the girl got out of the window for me and put them in a small bag went to my car to put them in and the stone was loose then came out before I even got them to my ears so not used them took them back today Tues and was told u must of damaged them yourself after u bought them our girl won't sell stuff that's faulty I am a very home person and would of chucked them what a attitude to me I won't buy anything else from there there were 2 girls telling me I couldn't have an exchange when I must of done it myself not good customer service