I received my beautiful diamond engagement ring March 2019 and since then I have had a replacement ring due to a stone falling out but the replacement ring offered wasn’t the same as the original one chosen as they didn’t stock anymore of the original ring. After receiving my second ring the same has happened again and another diamond stone has fallen out. Very disappointed as the ring I accepted from my lovely fiancé from his proposal is now having to be replaced again. Thankfully now it’s being replaced from another jewellers as we do not want to receive a third ring and the same problem happen again. Very upset and not impressed with the quality for such a special ring.