Never b anything from warren james jewellers once they have your money you never get this back o yes they give you credit note only lasts six months you you are being forced to buy something you dont want I bought chain from there fault the shop assistant said I had stretch chain impossible the chain was 30 inch she insisted I had stretch the chai so be told dont buy anthing out of any warren james shop policy and are rubbish good way making money of people so be told you won't get money back they think there doing big favour but your just throwing your hard earned money away .