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Anonymous
Ordered an inflatable raft online and had to pick it up at the store. The sales person at the store loaded into the car and when we try to register it with the department of motor vehicles, it was missing paperwork that the staff member from the store should have filled out, spent a week calling customer service lines and emailing people with no help. I was actually screamed at by a staff member and told me they weren’t going to do anything after paying $1200 for this raft. It is completely useless because I can’t register customer service ever.
4 months ago
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West Marine has a 2.3 average rating from 39 reviews

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