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Anonymous
I am really dissatisfied with the way I was treated by the store manager at the Guildford store when I tried to return a couple of items today. They weren’t worn and I had receipt for one item and the other was an online purchase. I had all my email payment confirmations and all emails confirming delivery and my ID with me to prove who I was. The way I was treated and spoken to however was anything but professional. The manager was disrespectful and belittled me. I am older than her for sure and have been a loyal customer of White Stuff. I am definitely not keen to go there again though. I also suspect I was treated so disrespectfully because I am of an ethic background and not white.
3 years ago
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White Stuff has a 4.2 average rating from 120 reviews

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