Bought a new pair of boots off White Stuff official website as a birthday gift for my partner. She opened them at her party in front of a packed room only for them to be excessively worn and dirty. The heals were consistent with 2 years of wear, and still had dirt on them. Absolutely embarrassed!! All her friends and family watched on as she sat there holding dirty old boots not knowing if it was a joke. I am embarrassed and wish I was exaggerating on the condition. These are not ex display, these look like they were owned by Ryan Giggs on his testimonial 10 years ago. Even the box was old and crumbled. Revisited webpage and still advertising as new boots and no mention of them being second hand or memorabilia. Very upset! Won't be buying again and would advise others to consider the same, especially for gifts...