Bought a 2Xu wetsuit that i particularly wanted. It arrived dirty, with 5 seam gapes, and the pattern on the neck worn off. No labels also which has me thinking it was a demo or a used return. I put in a complaint, and was offered 10% off an entry level wetsuit and expected to return the current one at my own cost (probably costing more than the discount on the unwanted wetsuit). I suggested a refund of the difference of what the wetsuit would have cost second hand and have got crickets in return. They have also not address the fact that their was a missing item (wetsuit lube) that should have been in the order.