omg,returns,exchanges...how awful.i bought some knee pads which were to small using my parents paypal,to return an item you have to open an account,for which i had to use my parents email,no purchases come up on my history.i got £10 off for being a new customer.if i want a replacement im no longer a new customer and have to pay an extra £10 to exchange because they dont exchange.stupid stupid stupid system.even the live chat is unhelpful.i dont get it because they and chain reaction are the same,but chain reaction are great and easy,wiggle are not.i wouldnt bother using wiggle again,although i will use chainreaction...and im now stuck with a brand new pair of race face flanks that are to small..thanks wiggle.