Customer service was good, delivery good also, but sofa not comfortable. Sitting on it in show room is different to ‘lounging on it’. The width of the seat is about 10cm too short for curling up or lying comfortably. I bought feather wrapped seat cushions but they have never been particularly comfortable. I should have returned within the period and rang to do so but was told that sofa would become more comfortable as we use it. Unfortunately not so. Style looks good, good fabric, but not comfortable. I am looking for a new sofa now. Expensive mistake.
3 years ago
Willow & Hall has a
4.7
average rating
from
2,695
reviews
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