In order to provide a review I have to give one star - out of choice I would give ZERO - I am surprised I have been asked to give a review as Willow & Hall must have recognised at the time we had a bad experience. In short I will NEVER buy again from Willow & Hall and will actively discourage any friends or family from buying from them. The quality was disastrous, due to a manufacturing fault one of the main spas in the sofa broke and Willow & Hall were really difficult to deal with in getting it resolved. AVOID Willow and Hall, they do not deserve to be in business