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Thomas Lunt
AVOID THESE COWBOYS AT ALL COSTS! Waited over 4 months for our £2,200 ‘luxury’ sofa bed… When it finally arrived, it wouldn’t fit through the door because they FORGOT to remove the arms as requested! It gets worse… They came back to deliver it a week later and this time they only delivered the chaise part of the sofa! The other half of the sofa including the sofa bed was MISSING! Comical, right? Oh, and the chaise was damaged too. Of course it was. I was initially given a 20% compensation due to the delay but they have now retracted this as I requested a full refund. So the long and short is, 5 months on, we’re still without a sofa in our new home and we’ve got absolutely nothing to show for it. Lucky us, hey? You’ve proper MUGGED us off. You would be ashamed of yourselves. Muppets.
2 years ago
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Willow & Hall has a 4.7 average rating from 2,695 reviews

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